Bolt is enhancing its driver app with a new speech-to-text translation feature, designed to streamline communication between drivers and passengers. This innovative tool allows drivers to dictate messages, which are then transcribed, translated into the rider’s preferred language, and sent as a standard text message.
This feature is particularly beneficial for drivers and tourists who may not share a common language. By breaking down language barriers, Bolt aims to create a more seamless and enjoyable experience for both parties.
Key features of the upgrade:
- Voice-to-text: Drivers can dictate messages instead of typing.
- Language translation: Messages are automatically translated into the rider’s language.
- Initial rollout: The feature is currently available on Android devices.
- Additional communication tools: Bolt offers in-app calls, chat messages, and language programs to support driver-rider interactions.
According to Sandra Buyole, Bolt’s Regional PR Manager, this upgrade is part of the company’s commitment to improving communication and enhancing the overall platform experience for both drivers and riders.
With this latest development, Bolt continues to position itself as a leader in the ride-hailing industry by leveraging technology to create a more inclusive and user-friendly platform.