Nestled in the picturesque setting of the Atlantic Seaboard in Cape Town, The President Hotel Bantry Bay stands as a beacon of inclusivity and accessibility in South African hospitality. Breaking new ground in accommodating the diverse needs of its guests, The President Hotel is introducing innovative measures to ensure a welcoming environment for all, including those with disabilities or special requirements.
At the forefront of this initiative is the introduction of Deafgard devices in the hotel rooms. These devices, featuring a vibrating pad and flashing lights, offer instant alerts during emergencies, catering specifically to guests who are deaf or hard of hearing. Strategically placed on bedside tables with vibrating dongles slipped discreetly under pillows, the Deafgard devices provide peace of mind to guests, ensuring their safety and comfort throughout their stay.
Reinard Korf, General Manager at The President Hotel, emphasizes the hotel’s commitment to inclusivity: “In our journey to become more inclusive and accessible, we wanted to improve the guest experience for our deaf and hard-of-hearing guests. The device gives them peace of mind when staying at the hotel so that they feel comfortable and safe – and in turn, we create a more welcoming environment for our guests.”
But inclusivity at The President Hotel goes beyond the introduction of Deafgard devices. The hotel boasts accessible parking bays near the entrance and wheelchair accessibility on all floors. Specially designed accessible rooms feature wider doorways, hand bars in bathrooms, and spacious showers to accommodate wheelchairs. Trained staff, fluent in sign language, are readily available to assist guests with disabilities, ensuring a seamless and enjoyable stay for all.
Moreover, The President Hotel embraces furry companions, welcoming service dogs and pets alike. Recognizing the bond between pets and their owners, the hotel offers pet-friendly rooms equipped with amenities such as dog beds, bowls, and toys. A dedicated dog-friendly menu and seasonal doggy high tea further demonstrate the hotel’s commitment to catering to every member of the family.
Family-friendliness is another hallmark of The President Hotel’s ethos. From one and two-bedroom apartments to children’s spa treatments and kiddies foam parties by the pool, the hotel provides an array of amenities tailored to families on holiday. Halaal options on the menu and Qibla arrows in rooms cater to Muslim guests, ensuring their religious needs are met with sensitivity and respect.
“In the world of hospitality, inclusivity is a key driver of success and guest satisfaction,” notes Korf. “We are committed to making every one of our guests feel respected, understood, and as welcome, comfortable, and safe as possible.”
Beyond accommodation, The President Hotel cultivates an inclusive work culture, enhancing employee satisfaction and ultimately enriching the guest experience. Through ongoing staff training and continuous improvement initiatives, the hotel strives to exceed guest expectations and set new standards of inclusivity in the industry.
For travelers seeking a truly inclusive and enriching experience in Cape Town, The President Hotel Bantry Bay stands as a shining example of hospitality excellence. To learn more about this esteemed establishment, visit www.presidenthotel.co.za or connect with The President Hotel on Facebook and Instagram @thepresidentct.